The fastest way to reach us is email. We're a small team — most messages get a response within 1–2 working days.
General support
yverma32@gmail.com
Use this for account help, refund requests, billing questions, bug reports, and feedback.
What to include for faster help
- The email address associated with your account.
- A short description of what happened and what you expected.
- For payment issues: the Razorpay payment ID (visible on the Account & Billing page once logged in).
- Screenshots if the issue is visual.
Operating entity
PrepFinity is operated by Yash Verma as an individual / sole proprietor based in India. We are not a registered company at this time.
Privacy queries
For privacy, data access, or deletion requests, see the Privacy Policy or write to the email above with "Privacy" in the subject.